Shipping Policy

Shipping & Handling

We offer FREE SHIPPING on all orders that ship to the lower 48 U.S. states.

  • We only ship to the 48 contiguous states. We currently do not ship to Hawaii, Alaska, Puerto Rico, or Guam. We also do not ship to FPO, APO, or PO Boxes.
  • Free Shipping offers are for standard shipping only, expedited shipping costs extra.
  • Orders are often processed and shipped within 1-3 business days. 
  • Delivery time within the US is 5-8 business days. Shipping time may vary due to COVID-19.
  • We do not ship outside the U.S.
  • Orders are not processed on weekends or holidays. 
  • Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders, Please allow additional days in transit for delivery. 
  • You can always contact us for any shipping questions at support@sinfinate.com.

*Please keep in mind that when things happen like national holidays, inventory shortages, shipping carrier delays, customs delays, extreme weather, and other scenarios that we, unfortunately, have no control over, your delivery may be delayed. We appreciate your patience in those instances.

 

Order Cancellation

If you want to cancel your order, please email us at  support@sinfinate.com as soon as possible. We will issue a full refund if the product has not yet started to ship. If the product is in the progress of delivery, it cannot be canceled.

Shipping Address Modification

Because we aim to fulfill orders as quickly as possible, after 12 p.m. PST each day, we cannot change the shipping address or other details on your order. You are welcome to return the item to us in accordance with our Return Policy.

Tracking Your Order

You should receive an email with your shipment notification and tracking information shortly after you place your order. Your package status can be tracked on the official logistics website.
FedEx: https://www.fedex.com
UPS: https://www.ups.com/
If you have any concerns about shipping, please contact us at support@sinfinate.com.